COMPUTER AIDED eXCHANGE® (CAX) are an exchange system making it possible for the receptionist or attendants to answer and handle calls to your company in a tempo and with a service level never seen before. The respondent experience that he got the best service he could ever imagine already from the first entry to the reception. A professional call handle gives a good experience and accumulate more satisfied customers.

CAXfwin is a CAX Windows client ("search engine") dedicated to non telephone operators. In other words are CAXfwin used in all other locations in the organisation, but the switchboard.

CAXfwin is used as an Up-to-date, Online, In-house Telephone Directory.

Key Benefits

• Same strong free-text oriented searches as in the CAXwinui engine.
  
• Can search names, extension numbers, initial,free-text (single, multiple) etc.
  
• Searches done on any field in the base.
  
• Grid columns can be sized, moved and suppressed.
  
• Form position and grid options remembered to next start.
  
• Absence records can be entered, seen, edited and deleted
  
• Works on same CAXdbs base/server as telephone operators.
  
• Can show pictures of employees (.BMP or .JPG).
  

• Can be ordered in many different versions, with all, or some of these buttons:
  

Prerequisites

• CAXdbs database/server (W95/98/NT/2000).
  
• Runs on Windows 95/98/NT/2000 Workstations.
  
• TCP/IP or NetBT (NetBIOS over TCP/IP), NetBIOS/NetBEUI networks (Same protocol as CAXdbs is running).
  
• 3 licenses: 1-50, 51-200, 200+ clients on same Master.